Please carefully consider your purchases, as items are non-returnable once shipped due to being food or custom made items. Orders that have not begun processing are refundable. Contact us to find out if your order is eligible for a refund. Eligible refunds are issued to the original payment method.
If you need to contact us, you may do so by emailing email@example.com for responses within 1-2 business days, or by messaging us on facebook for faster assistance at m.me/skyberfireteas
Items that have sold out are eligible for a refund if you do not want to wait the additional time. If you order an item that has sold out, you will be contacted.